General Informatics

How much productivity does your workforce lose because of technology failures?  Do you have computers that crash or phone calls that no one can transfer?  Do your email programs and printers act up?  Are your internet transactions and information secure?  What if your IT staff quits and takes the server passwords with him?  Would your essential data survive a hurricane?  And how long would it take to get back up and running?

These are just a few of the issues local businesses face, and General Informatics, a nationally recognized full-service IT care company can help.  General Informatics implores unique and innovative concepts to bring affordable IT solutions to small and medium sized businesses across Southeast Louisiana.  One of the unique concepts behind this trail-blazing Louisiana-based company is TotalCare, a program in which your business’s IT structure is handled in a pro-active, ongoing way.  “Between your computers, phones, copiers and other technology, most companies have to deal with five to 10 different IT vendors,” Mohit “Mo” Vij, General Informatics’ CEO and founder explains.  “Then, when something goes wrong, vendors charge you by the hour to fix the problem.  Not only are you losing money because your system is down, but you then also have to pay someone to repair it.  With TotalCare, you are charged a flat, monthly fee.  That way, it is in our best interest as well as the client’s that there are no problems in the first place.

Vij continues, “We are the IT department for more than 50 companies from all over Louisiana.  We host a nationwide consortium of over 250 engineers who work 24-7.  It is important that we remain very accessible since we essentially become an extension of our clients’ companies.” 

From their Louisiana based state-of-the-art network operations center (NOC), General Informatics is able to assist many of its clients remotely.  Engineers who are based in Metairie can react quickly to assist clients all over Jefferson parish and surrounding areas. “Jefferson Parish is a thriving place for new technology.  Business owners here understand the importance of technology and education and are very open to what our TotalCare program offers,” says Travis Broussard, the company’s vice president of business development.  “Whether they are engineering firms, insurance companies or architects, our clients are seeing the benefits of having all their IT needs met by a qualified single source for a fraction of what they used to pay.”

 General Informatics has been the IT department for the Jefferson Parish Chamber for the past year.  “Our members are the most important asset to the Chamber.  Having our data secure, our files backed up, and our information readily available is the best way we are able to service our members.  We are glad to have General Informatics as part of our team.” says Glenn Hayes, President and CEO of Jefferson Chamber.

“The members of the Jefferson Parish Chamber and its staff can feel confident that their information is protected, secured, and backed up 24/7 by the most advanced tools in the industry.” Broussard says.

                  Just six years old and a Microsoft Gold Certified Partner, General Informatics has already raked in serious recognition, including being named Company of the Year by the Louisiana Business & Technology Center and won the nationwide Microsoft “Partner in Paradise” competition for its pioneering technology solutions.  GI is ringing a lot of bells with their innovative approach to IT. 

                  “Typically, people have issues with their IT vendors,” Vij says, “but our clients think of us as part of their company.  That’s because we are all moving in one direction and growing our companies together.”

To learn more about General Informatics, please visit www.geninf.com.  To inquire about their award winning services call 225.767.7670 and select option 1.